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1.8 Based on 37 reviews
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  • Customers like
    • Location 3
    • Couple of their trainers 1
  • Customers don't like
    • Place is messy all the time 3
    • Attitude 3
    • Stagnant air 2
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I had the worst experience with Charter Fitness I was told that they would hold my debit on file that my card wouldn't be swiped it would just be held on file until i bring in my prepay card, i never gave them permission to swip my card, so i go in the next day with the prepay card that i was going to be using for all my payments, not only did they swipe my card but they put my account in the negative..the so called mang.gave me his word, looked... Read more

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Charter Valpo IN is dirty, smelly, unsanitary, with poor air quality & disinterested staff. Always become sick with an upper resp infection aft a workout.

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Poorly managed with a negative hostile manger. Most of us are moving out of the bridgeport fitness center and going to LA to pay more solely cause of managent.

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I have belong to the Charter Fitness for several years. Plenty of equipment, convenient and I like the fact that they have free weights. There are several down sides. Almost every Sunday Charter Willowbrook opens late and the music is always way too loud. I have been told that they cannot turn it down. Lastly, the showers do not appear to be cleaned everyday. They just hose down the area and do not clean or disinfect it. This is important. The... Read more

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We should all stick together and do something about this Charter fitness. Uf ut us so complicated to cancel nembership and still taking money from your account.

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I regret having signed up for charter fitness, 1st i thought when they a new gym they put new equipment, but all they do is bring used junk equipment. 2nd they *** lubricate them they feel so heavy. 3rd they managers AH.

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I'm having a problem now with charter I am currently paying my monthly payment via credit card of course well it turns out that my last membership which was years ago has an outstanding balance of 300 dollars when Cardinal fitness was around I didn't know apperantly they just caught caught the bill when I went to work out one day so now they are telling me I can't work out because I owe 300 but I asked how does that work if I'm paying every... Read more

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I had the worst experience. I signed up for a memebership and personal training. I paid 1100.00 up front (dumb on my part), only to still get screwed. I cancelled my membership and a year later I am getting a call from a collection agency? Saying I owe 156.00? I never completed the personal training, nor was I refunded. I was told it was a loss I would have to take. HORRIBLE MANAGEMENT!!!!! I had to pull all of my documents and forward them to... Read more

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Lazy staff do not even close blinds when sun is blaring in your eyes while trying to work out. Never any filled bottles to clean filthy equipment or towels. Always too hot!! Dangerously hot for those of us getting a serious workout! Equipment is always broken or working poorly. Poor ventilation, smells so bad its nauseating!! Need to refund all memberships and close doors!!!!! I am worried about contracting some skin infection or airborne... Read more

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By far the worst service I have gotten from a gm. They feel like you use them something when You walk into the facility. I asked to speak to corporate and she said she is the corporate. This is the charter fitness in carol stream. I canceled my membership and they are still taking money out of my account! Now I have to waste more time to speak to so called "corporate" and get my money back.

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