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3.2

Everytime I go to the finess center on 76th and pulaski the hydrobed dont work, thats the only reason I took the premium membership so I told them I wanted to go back to basic membership and they said I would have to cancel my membership and pay a new restart fee all over again, why cant a customer just have what they want?? after all They get my $20 right out of my bank account every month, I had to stop going for several months due to health issues, and now the main thing I really need is the hydrobed for my back, and it dosent work, but I still have topay a premium membership!!

Reason of review: Damaged or defective.

Charter Fitness Pros: Hydrobed.

Charter Fitness Cons: Not being able to downgrade my membership.

Location: 5324 S Pulaski Rd, Chicago, IL 60632, USA

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